Frequently Asked Questions
1. What kind of products do you offer?
We offer a variety of art products, including greeting cards, calligraphy prints, bullet journal supplies, and other handmade designs that promote positivity and self-expression.
2. Do you take custom or personalized orders?
Yes, we accept custom orders for calligraphy or art projects. Please contact us with your request, and we’ll do our best to accommodate it.
3. Where do you ship?
We currently ship worldwide! Shipping times and costs may vary depending on your location. Please be patient and we promise we will deliver my goods ASAP!
4. How long does it take to process an order?
Orders are typically processed within 5-15 business days, depends on the company. For custom orders, processing times may be longer.
5. Do you offer digital downloads?
Yes, we have digital art prints and calligraphy designs available for instant download in our shop.
6. What’s your return or exchange policy?
We want you to be happy with your purchase! If there’s an issue, please reach out to me. Custom items and digital downloads, however, are non-refundable.
7. How can I contact you?
You can reach us via email or through the contact form on our website. We’ll respond as soon as possible!