Terms of Service

Terms of Service for studio.charlness

Welcome to studio.charlness! These Terms of Service govern your use of our website and services. By accessing or purchasing from studio.charlness, you agree to these terms. Please read them carefully to understand your rights and obligations.


1. General Use of the Website

studio.charlness provides a platform to explore and purchase unique art products, including calligraphy pieces, greeting cards, and digital downloads. By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to make purchases. You agree to use this website only for lawful purposes and to provide accurate and up-to-date information when creating an account or placing an order. Misuse of our website or services may result in account suspension or legal action.


2. Product Availability and Pricing

All products featured on studio.charlness are subject to availability. While we strive to ensure our inventory is up-to-date, some items may sell out quickly or become unavailable. Prices are displayed in [currency, e.g., USD] and may change without prior notice. Additional charges, such as taxes and shipping fees, will be calculated at checkout and displayed before completing your purchase. We reserve the right to modify, discontinue, or limit the quantities of any product at any time.


3. Payment Terms

We accept payments through secure payment methods, including [e.g., PayPal, major credit cards, etc.]. By completing a purchase, you agree to pay the full amount displayed at checkout. Payment details must be accurate and authorized by you. If a payment fails or is flagged for any reason, your order may be delayed or canceled. studio.charlness does not store your payment information, as transactions are processed securely through third-party providers.


4. Shipping and Delivery

studio.charlness ships worldwide. Shipping costs and delivery times will vary depending on your location and selected shipping option. These details will be displayed at checkout. Once your order is shipped, you will receive a confirmation email with tracking information, if applicable. Please ensure that your shipping address is accurate, as studio.charlness is not responsible for delays, lost packages, or additional fees resulting from incorrect addresses. Any customs duties or taxes imposed by your country are the responsibility of the buyer.


5. Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase. Non-customized items may be returned or exchanged within 14 days of delivery, provided they are unused and in their original condition. To initiate a return or exchange, please contact us at [your email address]. However, custom-made items and digital downloads are non-refundable unless they arrive damaged or defective. If your order is damaged during transit, please reach out to us with photos of the damage, and we will work to resolve the issue promptly.


6. Custom Orders

studio.charlness is delighted to offer custom artwork upon request. Custom orders are created specifically for you and require clear instructions during the order process. Once work on a custom order has begun, the request cannot be canceled or refunded. Please ensure all details are correct when submitting your request. If you have any questions about the process, feel free to contact us for clarification before placing your order.


7. Intellectual Property Rights

All content on the studio.charlness website, including but not limited to designs, artwork, text, images, and branding, is the intellectual property of studio.charlness. These materials are protected by copyright and trademark laws. You are not permitted to copy, reproduce, distribute, or use any content from this website without prior written permission from studio.charlness. Unauthorized use may result in legal action.


8. Limitation of Liability

studio.charlness is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. While we make every effort to ensure accurate descriptions and high-quality products, we are not responsible for issues arising from user error, misuse, or circumstances beyond our control, such as shipping delays caused by third parties.


9. Modifications to the Terms of Service

studio.charlness reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to this website. It is your responsibility to review these terms regularly to stay informed about any updates. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.


10. Contact Information

For any questions, concerns, or feedback regarding our Terms of Service or any aspect of our shop, please reach out to us. You can contact us via email at info@studiocharlness.com or through the contact form on our website at https://studiocharlness.com/. We are always happy to assist you.